Data Protection Policy

Kiriya 11's Privacy Policy — Your Data, Our Responsibility

Kiriya 11 takes the security of your personal information very seriously. This Privacy Policy clearly sets out what data is collected, why it is collected, and how it is kept secure. By using the platform, you are agreeing to this policy.

Last updated: January 1, 2026
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Our Commitment

Why Your Data Is Safe with Kiriya 11

Our Privacy Policy is more than words on a page — we've invested in the technology and processes to genuinely protect your data.

Advanced Encryption Technology

All your personal information and financial transactions are protected with 256-bit AES encryption and SSL/TLS protocols. There are no gaps in data transmission security.

No Selling of Data to Third Parties

Kiriya 11 never sells or rents your personal information to third parties for commercial purposes. Your data is used solely to provide you with our services.

Full User Control

You can view, edit, or request deletion of your stored data at any time. Your data belongs to you — always.

Secure Server Infrastructure

Our data centres operate in accordance with international security standards. Regular security audits and penetration testing are conducted to ensure no vulnerabilities exist.

Transparent Cookie Policy

We only use essential and functional cookies. You are notified in advance and your consent is obtained before any advertising or tracking cookies are used.

Opt-Out Option

You can unsubscribe from marketing emails or SMS at any time. Manage your communication preferences whenever you like.

Welcome to Kiriya 11. Our Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep your data safe. This Privacy Policy applies to the Kiriya 11 website (kiriya11.ws) and the mobile application — both are covered under this policy.

We believe transparency is the foundation of trust. That's why this Privacy Policy is written in plain, straightforward language — so you always know exactly what's happening with your data. Our goal is clarity, not confusion.

Please Note: By using the Kiriya 11 platform, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the platform.

01

What Information We Collect

Details of Data Collected

Kiriya 11 collects certain information to provide you with our services. We only collect what is strictly necessary to operate those services — nothing more.

A) Information provided at registration:

  • Full name (as per National ID)
  • Mobile Number & Email Address
  • Date of birth & gender
  • Current residential address
  • Password (stored encrypted — inaccessible to all staff)

B) Information Collected for KYC Verification:

  • Scanned copy of National ID (NID) or passport
  • Selfie or liveness check photo (where applicable)
  • Proof of address (utility bill or bank statement)

C) Automatically Collected Information:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Visit Timestamps, Page View History
  • Betting & gaming activity logs
  • Cookies & Session Data

D) Payment Information:

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Transaction history & amounts
  • Withdrawal Method Details

We never store your full credit/debit card number or PIN. Payment information is always processed through secure third-party payment gateways.

02

Purpose of Data Use

Why and How Your Data Is Used

Kiriya 11 uses your information only for specific, transparent, and lawful purposes. The table below details exactly what we do with your data:

Purpose What Data Is Used Legal Basis
Account Creation & Management Name, Email, Mobile, Password Contractual Obligation
Identity & Age Verification (KYC) NID, photo, proof of address Legal Obligations
Deposit & Withdrawal Processing Payment details, transaction history Contractual Obligation
Fraud & Scam Prevention IP, Device, Betting Pattern Legitimate Interest
Customer Service & Support Contact Details, Issue Description Contractual Obligation
Sending promotional offers and bonuses Email, mobile, gaming history Consent
Platform Improvement & Analytics Usage patterns, cookie data Legitimate Interest
Legal & Regulatory Compliance All Required Information Legal Obligations

We never use your data in ways you have not consented to. Marketing communications are always sent with your consent, and you can opt out at any time.

03

Data Storage, Security & Protection

Where your data is stored and how long we keep it

Kiriya 11 uses industry-leading technology to keep your data secure. Our servers operate in compliance with international security standards and undergo regular security audits.

Security Measures:

  • TLS 1.3 Encryption: Used for all data transfers
  • AES-256 Encryption: For stored sensitive data
  • Two-Factor Authentication (2FA): Extra Layer of Protection for Account Access
  • Firewall & DDoS Protection: Server Protection Against External Attacks
  • Regular Security Audits: Conducted by Independent Experts
  • Staff Access Controls: Only authorized staff can access specific data

Data Retention Period:

Data for active accounts is retained for the duration of the account. Even after an account is closed, certain data must be retained for a specified period due to legal obligations:

  • Financial transaction records: 5 years (as required by law)
  • KYC documents: 3 years after account closure
  • Gaming Logs & Betting History: 2 Years
  • Support conversations: 1 year
  • Cookie data: until end of session or up to 1 year

In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.

04

Data Sharing & Third-Party Policy

When and With Whom Your Data May Be Shared

Kiriya 11 does not sell, rent, or trade your information to third parties for commercial purposes. However, limited information may be shared with trusted partners in the specific circumstances outlined below:

When Data Is Shared:

  • Payment Processors: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process transactions. These partners operate under their own privacy policies.
  • KYC Verification Services: Documents may be shared with authorised third-party verification services for identity verification purposes.
  • Law Enforcement Agencies: Information may be disclosed to relevant authorities when required by court order, government directive, or legal obligation.
  • Fraud Prevention Services: Limited information may be shared with specialized security partners to help detect fraudulent activity.
  • Business restructuring: In the event of a merger or acquisition, the new entity will be required to uphold the same Privacy Policy.

We have data processing agreements in place with all third-party partners, ensuring they use your information in accordance with Kiriya 11's guidelines and applicable law.

Important: Kiriya 11 never sells your information to advertisers or data brokers. If anyone requests your personal data while claiming to represent Kiriya 11, it may be a scam.

05

Cookies & Tracking Technologies

How We Improve Your Browsing Experience

Kiriya 11 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser that help improve site functionality.

Types of cookies we use:

  • Essential Cookies: Required to maintain login sessions, verify security, and keep core platform functions running. Without this data, the site cannot operate properly.
  • Functional Cookies: Used to remember your preferences (language, theme). These cookies personalize your experience.
  • Analytics Cookies: Collects aggregated (non-personally identifiable) statistics to help us understand how the site is being used.
  • Marketing Cookies: Only with your consent. Used to show you relevant offers and promotions.

Cookie Controls:

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect certain site features. Cookie settings can usually be found under Settings > Privacy > Cookies in most browsers.

06

Your Rights

Your Rights Over Your Data

Kiriya 11 respects your right to data protection. You may exercise the following rights at any time:

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You can request corrections to any inaccurate or incomplete information — either through your Account Settings or by contacting Support.

Right to Erasure

In certain circumstances, you may request the deletion of your data. However, where legal obligations apply, full deletion may not be possible.

Right to Restrict Processing

In certain circumstances, you can request that processing of your data be temporarily suspended.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format so it can be transferred to another service.

Right to Object

You can object to your data being used for specific purposes, particularly direct marketing.

To exercise these rights, support@kiriya11.wsemail us at or visit our Help Center Get in touch. We will respond to your request within 30 working days. For urgent matters, please contact us via live chat.

07

Privacy Protection for Minors

Our policy on protecting the privacy of users under 18

Kiriya 11 is a platform strictly for users aged 18 and above. We do not knowingly collect personal information from minors. Age is verified during registration via date of birth and KYC checks.

If we have reason to believe a user is under 18, their account will be suspended immediately and the associated data will be deleted. If a parent or guardian believes their child has registered by mistake, please support@kiriya11.wsto get in touch.

Warning: Registration by anyone under 18 is strictly prohibited. If age fraud is detected, the account will be permanently closed and the balance forfeited.

08

Changes to the Privacy Policy

How We'll Notify You of Updates

Kiriya 11 reserves the right to update this Privacy Policy as needed. Changes may occur from time to time due to service updates, legal requirements, or technological improvements.

What we will do when changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly
  • For significant changes, a notification will be sent to your registered email address.
  • A notification will be shown on the platform when changes take effect upon login
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page every few months to stay up to date with the latest policy.

09

Contact & Complaints

For privacy-related questions or concerns

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Privacy Team. We take your messages seriously and aim to respond within 48 hours.

  • Email: support@kiriya11.ws
  • Live Chat: Bottom-right corner of the platform (available 24/7)
  • Help Center: kiriya11.ws/help-center

We are genuinely committed to protecting your privacy. We continually work to ensure your experience with Kiriya 11 remains safe and transparent.

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Your Data Is Secure — Play with Peace of Mind

You're now familiar with Kiriya 11's Privacy Policy. Register safely and enjoy the best betting experience in Bangladesh.

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