Kiriya 11's Terms & Conditions — fully in Bengali

By using the Kiriya 11 website and its associated mobile application, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. This agreement is legally binding between you and Kiriya 11. If you do not agree with any of these terms, please discontinue use of the platform.

Kiriya 11 is an online betting and gaming platform operating under an international license. Our terms and conditions may be updated from time to time. We will notify users of any changes via email or through the platform. Continued use of the platform after any changes will be considered acceptance of the updated terms.

This platform is for personal entertainment purposes only. Betting on behalf of third parties or for commercial purposes is strictly prohibited. Kiriya 11 reserves the right to modify, suspend, or discontinue its services at any time without prior notice.

To open an account with Kiriya 11, you must register with accurate and complete information. Providing false or misleading details will result in immediate account closure and possible forfeiture of your balance.

Information required for registration:

• Full legal name (as per National ID)
• Active mobile number (for OTP verification)
• Valid email address
• Date of birth (must be 18 or older)
• Residential address

Each individual may register only one account. If multiple accounts are found belonging to the same person, all accounts will be closed and all bonuses and winnings will be voided. The same rule applies when multiple accounts are linked to the same device, IP address, or payment method.

Keep your account password and login credentials completely confidential. Allowing others to access your account is prohibited. The account holder is responsible for all activity carried out through their account. If you suspect unauthorized access, notify our support team immediately.

Kiriya 11 strictly prohibits anyone under the age of 18 from using the platform. We may request government-issued ID at any time to verify the date of birth provided at registration. Kiriya 11 is committed to keeping minors away from gambling.

Documents that may be required for KYC verification:

• Scanned copy of National ID (NID) or passport
• Driving license (where applicable)
• Utility bill or bank statement (for address verification)
• Payment Method Verification Information

KYC verification is mandatory before withdrawals above a certain amount. Kiriya 11 reserves the right to hold withdrawals until the KYC process is complete. Submitted documents are reviewed within 48 business hours. For any KYC-related queries, please contact our support team.

Kiriya 11 currently supports deposits and withdrawals via bKash, Nagad, and Rocket — Bangladesh's most popular and trusted mobile banking services. All transactions are processed in Bangladeshi Taka (BDT).

Deposit rules:

• Minimum deposit: ৳500
• Maximum single deposit: ৳50,000
• Daily maximum deposit: ৳1,00,000
• Deposits are generally instant — funds are credited to your account within 15 minutes at most
• No additional charges on deposits

Withdrawal rules:

• Minimum withdrawal: ৳500
• Maximum single withdrawal: ৳30,000
• Daily maximum withdrawal: ৳50,000
• Processing time: typically 1–4 business hours
• The payment method used for withdrawals must match the method used for deposits

Kiriya 11 only approves withdrawals to a payment method in the account holder's own name. Payments to third-party accounts are not permitted. If your withdrawal is held for any reason, please contact our support team.

Kiriya 11 regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are detailed on the offer page. These specific terms apply alongside the general terms and conditions.

General bonus terms:

• Each bonus carries specific wagering requirements (typically 5x to 30x)
• If the wagering conditions are not met within the specified timeframe after claiming a bonus, the bonus will be forfeited
• Bonus funds cannot be withdrawn directly — they may only be used for gameplay
• Each bonus offer can only be claimed once per user
• Winnings earned from bonus funds may be withdrawn once the wagering requirement is met

Voucher code usage rules:

• Each voucher code can only be used once
• Expired vouchers will not be accepted
• Selling or transferring voucher codes to others is strictly prohibited
• Standard bonus terms also apply to bonuses received via vouchers

Kiriya 11 reserves the right to modify, suspend, or cancel any bonus offer without prior notice. For details on any promotional offer, please visit our Voucher Page visit us or contact our support team.

Kiriya 11 lets you bet on over 20 sports, including cricket, football, tennis, and badminton. Once a bet is confirmed, it cannot be changed or cancelled — so please review all details carefully before placing your bet.

General betting rules:

• Minimum bet: ৳100
• Maximum bet limits vary depending on the event and market
• Bets cannot be cancelled once confirmed
• Bets may be voided if a technical error is detected in the betting system
• If a match or event is cancelled, the bet amount will be refunded

Bet Cancellation Conditions:

• If a match is postponed by more than 36 hours from the scheduled time
• If the event venue changes (in certain cases)
• In the event that clearly incorrect odds are published
• If an event is cancelled due to a government ban or force majeure

Odds in live betting change rapidly. All bets are settled at the odds in effect at the moment of confirmation. Kiriya 11 is not responsible for delayed bet confirmation caused by internet connectivity issues. In the event of any betting dispute, Kiriya 11's decision is final.

Kiriya 11 enforces strict rules to maintain a fair and transparent gaming environment. Involvement in any of the activities listed below will result in immediate permanent account closure and forfeiture of the associated balance.

Strictly Prohibited Activities:

• Operating multiple accounts for the same person (multi-accounting)
• Abusing bonuses or attempting to exploit bonus conditions (bonus abuse)
• Placing bets using match-fixing arrangements or insider information
• Placing bets using automated bots or software
• Money laundering or introducing illegal funds
• Attempting to attack or hack the platform's security systems
• Defrauding or harassing other users
• Creating or operating an account using a false identity

Our system automatically detects unusual betting patterns. If suspicious activity is identified on an account, it may be temporarily suspended pending investigation. A decision will be made based on the outcome of that investigation.

Kiriya 11 firmly believes that gaming should be purely for entertainment. We are committed to the mental and financial wellbeing of our users, and responsible gaming is our top priority.

Our Responsible Gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a loss limit in advance for any given period
• Session Limit: Set a time limit on how long you play in a single session
• Cooldown Period: Take a break from betting for a set period of time
• Self-Exclusion: Exclude yourself from the platform permanently or for an extended period
• Reality Check: Get reminders about your gaming session time and spending at regular intervals

If you feel that gaming is having a negative impact on your life, please reach out to our support team. For more information, visit our Responsible Gaming Page View.

You can request to close your account at any time through our support team. Before closure, any pending bets will be settled and you will have the opportunity to withdraw your remaining balance.

Reasons Kiriya 11 may close an account:

• Violation of Terms & Conditions
• Evidence of fraud or deceptive activity
• Registering with false information
• KYC verification failure or rejection
• Unresolved negative balance
• Regulatory authority guidelines

If your account was closed in error or you wish to reactivate it, email support@kiriya11.ws. We will verify whether reactivation is possible and respond within 48 business hours.

Kiriya 11 strives to keep the platform running without interruption, but the service may be temporarily unavailable due to technical issues, maintenance, or third-party service disruptions. Kiriya 11 is not liable for any losses in such circumstances.

• Kiriya 11 is not responsible for bets lost due to internet connection issues
• Kiriya 11 is not liable for delayed transactions caused by third-party payment gateway issues
• Kiriya 11 is not responsible for any loss caused by issues with the user's own device or software
• Kiriya 11 is not liable for service disruptions caused by force majeure events such as natural disasters or government-imposed restrictions

Kiriya 11 reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified via their registered email or through platform notifications. The effective date of any changes will be updated on this page.

For any questions or complaints regarding these Terms & Conditions, please contact us:

• Email: support@kiriya11.ws
• Live Chat: Available at the bottom-right corner of the platform (24/7)
• Help Center: kiriya11.ws/help-center

If any part of this agreement is deemed invalid or unenforceable, the remaining provisions will continue in full force. The Bengali version of these terms shall be considered the governing document.